• Staff Field Application Engineer

    Job Locations US-CA-Sunnyvale
    Posted Date 3 weeks ago(5/2/2018 11:19 AM)
    ID
    2018-4241
    Category
    Field Application Engineer
    Job Length
    Full-Time
  • Overview

    Mellanox Technologies is looking for an experienced Software Engineer to provide highly technical support and guidance to key customers in Eastern US region. This individual will work closely with OEM customers who use Mellanox products in their systems, helping relevant engineering teams to architect and implement software solutions taking full advantage of unique features and capabilities offered by Mellanox products.

    The preferred candidate should have proven experience in software development and/or highly technical software support/applications role with particular focus on Linux driver development, storage and networking protocols.

    Responsibilities

    • Work as the technical expert to address the customer requirements and solve any technical challenges
    • Debug SW issues and provide solutions to customer
    • Lead complex escalations with customers, build and lead engineering task force, build debug strategies and lead them to execution while ensuring good communications with the customer
    • Run and own relevant proof of concept activities around new Mellanox products and work to integrate them with new and existing accounts
    • Participate in building SW products roadmap by providing the customer product requirements to engineering and marketing teams
    • Manage the relationships with customer’s Engineering teams

    Qualifications

    • Bachelor’s or higher degree in Computer Science, Computer Engineering or similar field from an accredited university or college.
    • 5+ years of SW development experience or highly technical support experience
    • Excellent communication skills
    • Knowledge of networking protocols, including layers 2, 3 and 4
    • Knowledge in storage protocols (block, file, iSCSI, NVMe/NVMe over Fabrics)
    • Solid knowledge of Linux/Unix
    • Self motivated. Dedicated.
    • Up to 10% travel required


    Advantages

    • Prior experience in customer-facing role(s)
    • Knowledge in hardware design, particularly in the area of high-speed communication
    • Knowledge in network design, switch configuration and troubleshooting

    Company Description

    About Us

    Mellanox Technologies was founded in 1999 and has headquarters in Sunnyvale, CA and Yokneam, Israel. We are a leading supplier of innovative end-to-end InfiniBand and Ethernet connectivity solutions and services for servers and storage. We offer market-leading solutions that include adapter cards, switches, cables and software to support InfiniBand and Ethernet networking technologies. Our products optimize data center performance and deliver industry-leading bandwidth and scalability. In addition, we serve a wide range of markets including high performance computing, enterprise, data centers, cloud computing, big data and Web 2.0. We are constantly reinventing ourselves to stay ahead of the market and bring game-changing products and services to the industry.

     

    About You

    Mellanox is an incubator for talent. We are a strong believer in developing our people and giving them the tools to succeed. We have a very competitive compensation package as well as frequent internal product training to keep people updated on new technologies. We are a fast growing company with a positive energy that comes from our team members' internal drive to develop, market, sell and support cutting-edge products and services. Mellanox often promotes from within and there's a sense of family that comes from the top down. We are committed to the community and donate 1% of our annual profit to charity as well as participate in green initiatives to reduce our carbon footprint.

     

    Benefits

    Mellanox Technologies offers a competitive benefits program including medical, dental and vision insurance, 3-weeks’ vacation, 10-paid holidays, sick leave, x2 annual salary Life Insurance/AD&D, 401K with company contribution, ESPP, and Stock (RSUs).  At Mellanox, the work of each individual makes an impact on the success of our company. If you are looking for a rewarding career, talented colleagues and a great environment where you can challenge yourself, grow and lead, Mellanox is the right place for you.

    Additional Information

    Equal Employment Opportunity

     

    Mellanox is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, sexual orientation, veteran status, genetic characteristics, gender identity/expression, or any other characteristics protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and all other terms and conditions of employment. If you need assistance to perform your job duties because of a physical or mental condition, please let our Human Resources department know.

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