Technical Support Student

Israel-Yokneam
2 months ago
ID
2017-3941
Category
Sales - Customer Support
Job Length
Part-Time

Overview

Mellanox Technologies is looking for a First Line Support Student with experience in networking area and customer support.

Responsibilities

Candidate’s primary responsibilities will be to perform the duties below. Additional responsibilities will be added based on company need and employee aptitudes:

  • Provide 1st level support to the company’s customers
  • Installing Mellanox products and supporting systems
  • Respond to customer technical inquiries
  • Work in shifts (24/7)
  • Work in a procedural environment

Qualifications

    • students at an accredited university or college with at list 4 semesters left- must
    • Students from Computer Science or SW engineering faculty –preferred
  • Candidate must be very organized and be able to prioritize and multi-task easily with limited supervision
  • excellent English oral and writing skills
  • Candidates should have a background/experience in computer networks area –advantage
  • Candidates with Linux/Unix background – advantage
  • Previous experience in providing customer support  or customer service– advantage
  • Previous experience with team leading or shift supervising in a large call-center/NOC - advantage
  • Candidate would be whiling to work in shifts

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