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Technical Support Student

Technical Support Student

ID 
2016-3491
Job Locations 
Israel-Yokneam
Category 
Sales - Customer Support
Posted Date 
12/5/2016
Job Length 
Part-Time

More information about this job:

Overview:

Mellanox Technologies is looking for a First Line Support Student with experience in networking area and customer support.

Responsibilities:

Candidate’s primary responsibilities will be to perform the duties below. Additional responsibilities will be added based on company need and employee aptitudes:

  • Provide 1st level support to the company’s customers
  • Installing Mellanox products and supporting systems
  • Respond to customer technical inquiries
  • Work in shifts (24/7)
  • Work in a procedural environment

Qualifications:

  • Candidate would be whiling to work 24/7 shifts
    • Could be suitable for students at an accredited university or college with at list 4 semesters left
    • Students from Computer Science or SW engineering faculty – preferred
  • Candidate must be very organized and be able to prioritize and multi-task easily with limited supervision
  • excellent English oral and writing skills
  • Candidates should have a background/experience in computer networks area –advantage
  • Candidates with Linux/Unix background – advantage
  • Previous experience in providing customer support  or customer service– advantage
  • Previous experience with team leading or shift supervising in a large call-center/NOC - advantage